Comprehensive tools to connect with customers, support their needs, and build lasting relationships that drive sales. Trusted by businesses across Africa to enhance customer experience.
Communicate with customers through various channels including direct messaging, group chats, and support tickets for complete business-customer interaction.
Communicate with sales agents, send commands, and assign responsibilities efficiently to ensure smooth business operations and coordinated customer service.
Provide both live chat and non-live support options for customer convenience, ensuring help is available whenever your customers need it.
Customers ask usage questions that become public resources for future customers, reducing repetitive inquiries and building a self-service help center.
Send promotions and announcements to all customers at once, ensuring important updates reach everyone efficiently without manual individual messaging.
Solve customer issues fast to prevent negative reviews and build trust, showing customers that their concerns are taken seriously and addressed promptly.
Suggest products based on individual customer needs and preferences, creating a tailored shopping experience that increases satisfaction and sales.
Keep customers informed about their purchase status automatically, reducing inquiry calls and providing peace of mind throughout the delivery process.
Create a community where customers help each other and share experiences, fostering loyalty and turning customers into brand advocates.
Help customers make right choices first time through proper guidance, minimizing returns and exchanges while increasing customer satisfaction.
Private messaging system
Go to private messagingLive chat feature
Go to live chatCustomer assistance page
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